Terms of service

Terms and Conditions (T&Cs)

  1. Scope of Application
    These Terms and Conditions (T&Cs) apply to all orders placed through our website KRAEMER Watches. The contracting party is:
    Tim Kraemer
    Meranerstraße 7
    83024 Rosenheim
    Germany

  2. Conclusion of Contract
    By placing an order for goods on our website, you make a binding offer to conclude a purchase contract. The contract is concluded once we accept your order by sending an order confirmation via email or by delivering the goods.

  3. Prices and Payment Terms
    All prices on our website are stated in euros and include the statutory VAT.
    The following payment methods are accepted:

  • Credit card
  • PayPal
  • Instant bank transfer
  • Other payment methods depending on availability
    The purchase price is due immediately.

  1. Shipping and Delivery
    We ship our products within Germany and to selected countries. The delivery time is typically 2-4 working days, but it may vary depending on the availability of the goods.
    Shipping costs will be clearly displayed during the order process.

  2. Right of Return
    Customers have the right to return the goods within 14 days of receipt. Further details can be found on our Returns Policy page.

  3. Warranty
    We offer a 1-year warranty on all our products. Details can be found on our Warranty page.

  4. Liability
    We are fully liable for damages caused by intent or gross negligence. For minor negligence, we are only liable for breaches of essential contractual obligations (so-called cardinal duties).

  5. Retention of Title
    The goods remain our property until full payment has been made.

  6. Data Protection
    Your data will only be used in accordance with applicable data protection laws. Further details can be found in our Privacy Policy.

  7. Applicable Law
    The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.

  8. Dispute Resolution
    The European Commission provides a platform for online dispute resolution (ODR), which you can find at https://ec.europa.eu/consumers/odr.

  9. Contact
    If you have any questions or complaints, you can reach us at:
    Email: info@kraemer-watches.com
    Phone: +49 152 28819458