Right of return

Your satisfaction is important to us! If you are not satisfied with your order, you can make use of our 14-day right of return .

Details on the right of return

You have the right to return your order within 14 days of receipt of the goods without giving any reason.

How to request a return

To request a return, please follow these steps:

  1. Use our contact form on the website.
  2. Please provide the following information:
    • your full name
    • your order number
    • The reason for the return (optional)
  3. Once we receive your request, we will contact you to coordinate the return.

Refund

  • Once we have inspected the returned goods, we will refund the purchase price using the payment method you originally selected.
  • Please note that the refund is only possible if the goods are returned unused, undamaged and in the original packaging.

Contact

If you have any questions or need assistance with the return, please do not hesitate to contact us:

Contact form